Privacy Policy
We value your privacy and are committed to protecting your personal information.
Last updated: 11/17/2025
Information We Collect
Personal Information
When you create a Kuuv account, we collect information such as your name, email address, phone number, and profile photo. This information is necessary to provide our services and enable community connections.
Location Information
Kuuv is a location-based service. We collect and process location data to:
- Show you relevant local groups and communities
- Enable location-based "shouts" and service requests
- Connect you with nearby users
- Provide location-specific content and recommendations
User Content
We collect content you create on Kuuv, including posts, messages, comments, photos, and "shouts." This content is stored to provide our services and may be shared with other users based on your privacy settings.
How We Use Your Information
Core Services
- Provide and maintain our location-based social networking services
- Connect you with local communities and users
- Process and display your "shouts" and service requests
- Send you notifications about relevant local activities
Improvement & Security
- Improve our services through analytics and user feedback
- Ensure safety and prevent misuse of our platform
- Comply with legal obligations and enforce our terms
- Debug and fix technical issues
Information Sharing
With Other Users
Your profile information and posts are visible to other users based on your privacy settings. This includes your name, profile photo, location (general area), and content you post.
Service Providers
We work with third-party services for:
- Analytics and performance monitoring
- Cloud storage and hosting
- Push notifications and messaging
- Customer support and feedback collection
Legal Requirements
We may disclose information when required by law or to protect our users' safety, including:
- In response to legal requests from authorities
- To protect against harm, fraud, or illegal activity
- To enforce our terms and policies
Third-Party Integrations
Maps Services
We integrate with mapping services to provide location-based features. These services may collect location data when you use our app to show nearby groups and services.
Analytics
We use analytics tools to understand app usage patterns and improve our services. These tools collect information about how you interact with our app, including pages visited and features used.
Push Notifications
We use third-party services to send push notifications about new messages, nearby activities, and other updates. You can manage notification preferences in your device settings.
Social Media
If you choose to connect your social media accounts, we may receive information from those platforms. This integration is optional and can be disconnected at any time.
Data Retention
How Long We Keep Your Data
We retain your information for as long as your account is active or as needed to provide services. Specific retention periods:
Account Information
Retained until you delete your account
Messages
Stored until deleted by you or the recipient
Location Data
Precise location data is not stored long-term
Posts and Shouts
Retained until you delete them or your account
Your Rights and Choices
Your Data Rights
You have the following rights regarding your personal information:
Access
Request a copy of your personal data
Correction
Update or correct your information
Deletion
Delete your account and associated data
Portability
Export your data in a machine-readable format
Location Control
Disable location services in your device settings
Communication Preferences
Opt out of marketing communications
Security
Our Security Measures
We implement appropriate security measures to protect your information, including:
- Encryption of sensitive data
- Secure servers with restricted access
- Regular security audits and testing
- Employee training on data protection
- Incident response procedures
However, no method of transmission over the internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.
Children's Privacy
Kuuv is not intended for users under 13 years of age. We do not knowingly collect personal information from children under 13.
International Users
If you are using Kuuv from outside the United States, please note that your information may be transferred to and processed in the United States, where our servers are located.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date.
Contact Us
If you have any questions about this Privacy Policy, please contact us:
privacy@kuuv.app
Address
support@kuuv.app
Phone
+1 (609) 772-9474