Content Policy

1. Our Community Standards

Kuuv is built on the foundation of connecting local communities in a safe, respectful, and positive environment. Our Content Policy ensures that all users can participate in meaningful conversations and build genuine connections.

By using Kuuv, you agree to follow these guidelines for all content you post, including "shouts," group posts, messages, comments, and profile information.

2. Acceptable Content

We encourage content that:

• Builds positive community connections
• Shares helpful local information and resources
• Promotes local events and activities
• Offers or requests legitimate services
• Fosters respectful discussion and debate
• Supports community members in need
• Celebrates local achievements and milestones

3. Prohibited Content

Harassment and Bullying

• Personal attacks, threats, or intimidation
• Doxxing or sharing personal information without consent
• Targeted harassment based on identity or beliefs
• Encouraging others to harass specific individuals

Hate Speech and Discrimination

• Content that promotes hatred against individuals or groups
• Discrimination based on race, religion, gender, sexuality, or other protected characteristics
• Symbols, imagery, or language associated with hate groups
• Content that dehumanizes or promotes violence against any group

Adult and Sexual Content

• Sexually explicit images, videos, or text
• Nudity or sexually suggestive content
• Sexual solicitation or escort services
• Content involving minors in sexual contexts

Violence and Dangerous Activities

• Graphic violence or gore
• Threats of violence against individuals or groups
• Instructions for dangerous or illegal activities
• Content promoting self-harm or suicide

Illegal Activities

• Sale or promotion of illegal drugs or substances
• Weapons sales or trafficking
• Fraud, scams, or deceptive practices
• Copyright or trademark infringement
• Any content that violates local, state, or federal laws

4. "Shouts" Guidelines

"Shouts" are public posts for services, tasks, or community announcements. When posting shouts:

Acceptable Shouts

• Legitimate service requests (cleaning, tutoring, pet care, etc.)
• Item sales or exchanges
• Community event announcements
• Local business promotions (limited frequency)
• Volunteer opportunities
• Lost and found items

Prohibited Shouts

• Spam or repetitive posts
• Misleading or false service descriptions
• Adult services or escort advertisements
• Multi-level marketing or pyramid schemes
• Illegal goods or services
• Posts unrelated to your local area

5. Group Content Standards

Local groups should maintain content relevant to their purpose and location:

• Stay on-topic for the group's purpose
• Respect group-specific rules set by moderators
• Keep discussions civil and constructive
• Avoid excessive self-promotion
• Report inappropriate content to group moderators

6. Spam and Commercial Content

Spam Prevention

• No repetitive or bulk posting
• Avoid posting the same content across multiple groups
• Don't send unsolicited direct messages
• Limit promotional content to relevant contexts

Commercial Activity

• Local businesses may promote services moderately
• Clearly disclose business relationships
• Focus on community value, not just sales
• Respect group rules about commercial posts

7. Intellectual Property

Respect others' intellectual property rights:

• Only post content you own or have permission to share
• Credit original creators when sharing content
• Don't post copyrighted material without authorization
• Respect trademark and brand guidelines

8. Privacy and Personal Information

• Don't share others' personal information without consent
• Be cautious about sharing your own sensitive information
• Respect privacy settings and boundaries
• Report any privacy violations immediately

9. Reporting and Enforcement

How to Report

If you encounter content that violates our policy:

• Use the in-app reporting feature
• Contact our support team at support@kuuv.app
• Provide specific details about the violation
• Include screenshots if helpful (remove personal info)

Enforcement Actions

Violations may result in:

• Content removal
• Warning notifications
• Temporary account restrictions
• Permanent account suspension
• Reporting to law enforcement (for illegal content)

10. Appeals Process

If you believe your content was removed in error or your account was unfairly restricted:

• Contact our appeals team at appeals@kuuv.app
• Provide your account information and details of the action
• Explain why you believe the action was incorrect
• We will review your appeal within 5 business days

11. Policy Updates

We may update this Content Policy to address new challenges or improve clarity. Users will be notified of significant changes through the app or email.

12. Contact Us

Questions about our Content Policy? Contact us:

• Email: policy@kuuv.app
• Support: support@kuuv.app
• Address: [Your Company Address]